We are seeking passionate and enthusiastic individuals for a Sales Manager and/or Bicycle Mechanic that can meet our standards of customer service and professionalism. If you’re looking to keep busy at a fun job by the beach please apply.
We're currently considering full time or part time positions with a minimum 6 month commitment, from one or two individuals, with the possibility of extending into a year round position. You must be able to work weekends.
Assist sales and service departments with technical inquiries in a friendly manner.
Write and process sales and service tickets, including data entry into the point of sale system. Ensure service paperwork is completed legibly, accurately, and filed accordingly.
Greet customers & answer telephone with standard greeting and be available on retail floor during all assigned hours.
Understand process for receiving stock; Organizing, Displaying and Processing.
Learn the industry and understand the products we offer on a technical level.
Resolve customer complaints, guide them, and provide relevant information.
Clean and maintain retail, workshop, and lounge areas.
Ensure that work is completed within specified time and quality parameters.
Assist with opening and closing.
Perform other tasks as assigned.
Help maintain internet presence.
Required Skills and Attributes:
Minimum of 2 years experience in the bicycle industry.
Pure love for bicycles and giving back to your community.
Comprehensive understanding of bicycle function with the ability to assess for repair.